Last Updated: June 29, 2026
At Travelon (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our custom quote forms, or communicate with us via email and WhatsApp.
By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us when planning or booking an adventure. This includes:
Personal Identifiers: First name, last name, email address, and phone or WhatsApp number.
Booking & Tour Preferences: Destination choices (e.g., Hunza, Skardu, Swat), custom itinerary requests, dates of travel, and corporate or group travel requirements.
Billing & Financial Data: Transaction references and confirmation details when you submit a security deposit via bank transfer, EasyPaisa, or JazzCash. (Note: We do not directly store credit card numbers on our servers).
2. How We Use Your Information
We use the collected data strictly to deliver a premium, customer-centric travel experience, specifically to:
Process your custom quotes and issue 100% instant booking confirmations.
Arrange on-ground logistics, premium transport vehicles, hotel block reservations, and native local guides.
Communicate critical travel updates, weather alerts, or itinerary adjustments.
Respond to your support queries via email or WhatsApp.
Improve our website functionality, responsiveness, and performance metrics.
3. Data Protection & Security
We implement strict technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Access to your personal identifiers is strictly restricted to authorized travel planners and on-ground team coordinators who need the data to manage your trip logistics.
We do not use your data for intrusive automated tracking or sell it to third-party marketing companies.
4. Information Sharing and Disclosure
We only share your information with trusted third parties strictly necessary to fulfill your travel itinerary, including:
Local On-Ground Vendors: Selected premium hotels or transport coordinators who require guest names and group sizes to secure your bookings.
Legal Compliance: We may disclose your information if required to do so by the laws of Pakistan or in response to valid requests by public authorities (e.g., security checkpoints or regional tourism authorities in Gilgit-Baltistan).
5. Cookies and Web Analytics
Our website may use basic cookies or analytics tools to monitor traffic patterns, check loading speeds, and enhance overall UI/UX. You can choose to disable cookies through your individual browser settings; however, doing so may affect certain interactive features of our custom booking forms.
6. Your Data Rights
You have complete control over your personal information. You have the right to:
Request a copy of the personal data we hold about you.
Request corrections to any inaccurate or incomplete personal information (such as updating a misspelled name or an old phone number).
Request the permanent deletion of your personal contact data from our active records once your tour concludes.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect operational changes, structural updates, or legal compliance requirements. Any revisions will be posted on this page with an updated “Last Updated” date at the top. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions, concerns, or data requests regarding this Privacy Policy, please feel free to reach out to our team:
Email: rabta.travelon@gmail.com
Phone / WhatsApp: +92 324 7475978
Main Corporate Office: Travelon Pakistan, Main Bazaar, Gilgit, Pakistan
